In consideration of Your use of any of the Falcon Services (defined below) provided by Falcon Rides WLL, CR# 142952, d/b/a Falcon (“Falcon”), Falcon requires that You (“Rider,” “You,” or “Your”) (acting for all of Rider’s family, heirs, agents, affiliates, representatives, successors, and assigns) agree to all terms and conditions in this Falcon Rental Agreement, Waiver of Liability and Release (“Agreement”).
This agreement enters into force between Falcon Ride WLL & the rider (“ the Parties”) and becomes binding on all the terms and conditions contained therein, as soon as the user “Rider” scans the QR code using the mobile application and / or by adopting another technology as described on the Falcon app and/ or website until the rider receives the confirmation through the Falcon App that the ride has been ended.
The services provided by Falcon include, among other things, (1) Falcon mobile application (“Falcon App”) and related website, (2) Falcon Electric Vehicles (“Vehicle” or “Vehicles”), and (3) all other related equipment, personnel, services, applications, websites, and information provided or made available by Falcon (collectively, the “Falcon Services”).
Your use of the service is calculated according to the tariff announced on the application, website or by any other mean adopted by Falcon, including the special rates during offers and promotion periods. You must end your ride on the Falcon App at the conclusion of the ride. If you fail to do so, you will continue to be charged. The maximum charge for a single trip under such circumstances is QR288 for 24 hours (“Term of Agreement”)
Falcon expressly agrees to let, and the Rider expressly agrees to take on, rental of the Vehicle subject to the terms and conditions set out herein (“Consent”). Unless otherwise indicated, all monetary values set forth in this Agreement shall be deemed to be denominated in Qatar Riyal (“Currency”)
In addition to the Terms of Service, located at https://www.falconride.io/terms, you expressly agreed to when you signed up for Falcon, You should CAREFULLY READ all terms and conditions before entering into this Agreement. Here is a partial list of some of the terms that Falcon wants to bring to your initial attention in the event you are on a smartphone or other device with a small screen.
1.12. Reporting of Damage or Crashes; Traffic Violations and Enforcement Rider must report any accident, crash, damage, personal injury traffic violation, or stolen or lost vehicle to Falcon as soon as possible. If a crash involves personal injury, property damage, or a stolen vehicle, Rider shall file a report with the local police department within 24 hours. Rider agrees that he/she is responsible and liable for any misuse, consequences, claims, demands, causes of action, losses, liabilities, damages, injuries, costs and expenses, penalties, attorney’s fees, judgments, suits or disbursements of any kind or nature whatsoever related to a stolen or lost vehicle.
Rider agrees that traffic violations and related citations, fines or impound charges are at the risk and expense of the Rider, including in connection with improper or unauthorized parking at the end of the rental period.
Rider agrees and acknowledges that Falcon may cooperate with law enforcement to provide any information necessary as they may request or may otherwise be required.
1.15. No Charging of Vehicle If the vehicle runs out of charging power during a rental, Rider shall conclude the ride in compliance with all terms of this Agreement. Rider agrees that he/she is responsible and liable for any misuse, consequences, claims, demands, causes of action, losses, liabilities, property or fire or other damages, injuries, costs, and expenses, penalties, attorney’s fees, judgments, suits, or disbursements of any kind or nature whatsoever related to rider charging or attempting to charge the vehicle. By choosing to charge a vehicle, rider assumes full and complete responsibility for all related risks, dangers, and hazards, and rider agrees that Falcon and all other Released Persons (defined below in Section 15) are not responsible for any injury, damage, or cost caused by rider with respect to any person or property, including the vehicle itself, directly or indirectly related to the charging of the vehicle.
The maximum rental time is 24 hours. Rider agrees that Rider will deactivate the vehicle rental within 24 hours of renting a vehicle. Rider may then rent again. Rider agrees that he/she is solely responsible for being aware of the length of any elapsed ride time. The maximum day charge is QR288 and is based on a calendar day. After return of the Vehicle, Rider will be charged the accumulated rental charges, or the maximum day charge, whichever is less. Rental time will be calculated from the moment of unlocking the Falcon through the Falcon App until the Rider receives the confirmation through the Falcon App that the ride has been ended. If you end the ride incorrectly, this may result in the Ride not being terminated. If the ride is not ended properly, the Ride will continue, and the Rider will continue to be charged. If you have technical issues terminating a ride for any reason, you should report this to Falcon through the Falcon App immediately. Failure to report an issue in terminating a ride may result in continued charges.
Vehicles not returned (with the ride concluded) within 48 hours will be considered lost or stolen, and Rider may be charged up to the value of the vehicle plus administrative and processing fees. Falcon may also charge additional service fees for rentals in excess of 24 hours where the Vehicle is not lost or stolen.
2.4. Valid Payment Method. To be registered to use the Falcon Services, Rider must provide Falcon with a valid credit, debit card or prepaid card number and expiration date or other valid payment method information. Rider represents and warrants to Falcon that Rider is authorized to use any credit, debit or prepaid card or other payment method information Rider furnishes to Falcon. By providing your payment method, you agree that Falcon is authorized to charge you for your ride and any other fees incurred by Rider under this Agreement, including all applicable governmental and regulatory charges and applicable sales and other taxes.
When you provide a payment method or in accordance with Falcon policies, our system will attempt to verify the information you entered. We do this by processing an authorization hold, which is a standard practice. We do not charge you in connection with this authorization hold. If your payment method expires and you do not update your information or cancel your account, you authorize us to continue billing, and you will remain responsible for any uncollected amounts. We reserve the right to retry billing all payment method(s) on file after any failed billing attempt. You will remain liable for all such amounts and all costs incurred in connection with the collection of these amounts, including, without limitation, bank overdraft fees, collection agency fees, reasonable attorneys’ fees, and arbitration or court costs.
Rider agrees that Falcon may, in its sole discretion, pay all traffic tickets, impound fees, fines and/or charges on Rider’s behalf directly to the appropriate authority or applicable party. If Falcon is required to pay and/or process such fees or associated costs, Rider agrees that Falcon may charge you for the amount Falcon pays plus a reasonable administration charge for dealing with these matters; Falcon will provide notice of any such costs or fees.
In the event Falcon uses a third party collection and/or administrative agent to resolve any tickets, damages, infringements of law or of this Agreement, fines and/or penalties, Rider agrees to pay all costs and collection fees including, but not limited to, administrative and legal costs to such agent upon demand without protest.
If Rider disputes any charge on Rider’s payment method, then Rider must contact Falcon within 10 business days from the end of the month with the disputed charge, and provide to Falcon all trip information that is necessary to identify the disputed charge, such as the date of the trip and the approximate starting and ending times of the ride associated with the disputed charge. Rider agrees to immediately inform Falcon of all changes relating to the payment method.
If you have agreed to make automatic or recurring payments, such payments will continue until you cancel, or your account is terminated. You can cancel by following the instructions on the Falcon App. If you cancel, you may use any remaining balance on your account but may not be able to continue using Falcon Services until you have reauthorized an applicable payment method. Falcon may continue to charge your payment method for any additional fees or charges incurred under this Agreement.
At any time and from time to time, and without Rider’s consent, Falcon may unilaterally terminate Rider’s right to use the Falcon Services, in Falcon’s sole discretion and without any notice or cause. Rider may terminate Rider’s use of the Falcon Services at any time; provided, however, that (i) no refund will be provided by Falcon, (ii) the term of this Agreement continues in accordance with this Agreement, and (iii) Rider may still be charged any applicable additional fees in accordance with this Agreement. This Agreement remains in full force and effect, in accordance with its terms and conditions, after any termination of Rider’s right to use any of the Falcon Services, regardless of how the Agreement is terminated.
Falcon may be contacted by emailing hello@Falconride.io or by mail at office address, Doha, Qatar
This Agreement is governed by, and must be construed and enforced in accordance with, the laws of the State of Qatar. For every dispute regarding this Agreement: (i) the prevailing party is entitled to its costs, expenses, and reasonable attorney fees (whether incurred at trial, on appeal, or otherwise) incurred in resolving or settling the dispute, in addition to all other damages or awards to which the party may be entitled; (ii) each party consents to the jurisdiction of the courts of the State of Qatar and agrees that those courts have personal jurisdiction over each party; (iii) venue must be in Doha, Qatar
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
All rights and remedies granted under or referred to in this Agreement are cumulative and nonexclusive, and resort to one does not preclude the availability or applicability of another or to any other right or remedy provided by law.
This Agreement contains the complete, final, and exclusive integrated agreement between the parties with respect to its subject matter. This Agreement supersedes all other prior agreements, written or oral, relating to such subject matter. At any time and from time to time, and without Rider’s consent, Falcon may unilaterally, after notifying the local authority, amend, modify, or change this Agreement, in its sole discretion. By continuing to use any of the Falcon Services after any amendment, modification, or change, Rider has agreed to be bound by all such amendments, modifications, and changes. Rider must carefully review this Agreement on a regular basis to maintain awareness of all amendments, modifications, and changes. Whenever a change is made to this Agreement, Falcon will post a notification on the Website. The pricing set forth on the Website or Falcon App supersedes all pricing set forth in this Agreement.
The headings in this Agreement do not affect the interpretation of this Agreement. “Or” is not to be exclusive in its meaning. “Including” means “including, but not limited to.” Unless the context otherwise requires, words in the singular number or in the plural number shall each include the singular number or the plural number. All pronouns include the masculine, feminine, and neuter pronoun forms.
This Agreement is entered into voluntarily, with consideration, and without any duress or undue influence on the part or behalf of Falcon. Rider acknowledges that he/she (a) has read this Agreement; (b) understands the terms and consequences of this Agreement, including the releases it contains; and (c) is fully aware of the legal and binding effect of this Agreement.
In exchange for Rider being allowed to use Falcon Services, Vehicles, and other equipment or related information provided by Falcon, Rider agrees to fully release, indemnify, and hold harmless Falcon and all of its owners, managers, affiliates, employees, contractors, officers, directors, shareholders, agents, representatives, successors, assigns, and to the fullest extent permitted by law any Municipality (including its elected and appointed officials, officers, employees, agents, contractors, and volunteers) in which Rider utilizes Falcon Services, and every property owner or operator with whom Falcon has contracted to operate Falcon Services and all of such parties’ owners, managers, affiliates, employees, contractors, officers, directors, shareholders, agents, representatives, successors, and assigns (collectively, the “Released Persons”) from liability for all “Claims” arising out of or in any way related to Rider’s use of the Falcon Services, Vehicles, or related equipment, including, but not limited to, those Claims based on Released Persons’ alleged negligence, breach of contract, and/or breach of express or implied warranty, except for Claims based on Released Persons’ gross negligence or willful misconduct. Such released are intended to be general and complete releases of all Claims.
“Claims” means, collectively, any and all claims, injuries, demands, liabilities, disputes, causes of action (including statutory, contract, negligence, or other tort theories), proceedings, obligations, debts, liens, fines, charges, penalties, contracts, promises, costs, expenses (including attorney’s fees, whether incurred at trial, on appeal, or otherwise), damages (including but not limited to, for personal injury, wrongful death, property damage, and injury to rider or to third parties, consequential, compensatory, or punitive damages), or losses (whether known, unknown, asserted, unasserted, fixed, conditional, or contingent) that arise from or relate to (a) any of the Falcon Services, including any of the Vehicles, placement, equipment, maintenance, related information, this agreement or (b) Rider’s use of any of the foregoing.
Fully permitted by law, and as to Rider’s use of any of the Falcon Services, Vehicles, or related equipment, Falcon and all other Released Persons disclaim all express and implied warranties, including warranties of merchantability and fitness for a particular purpose. All of the Falcon Services, Vehicles, and related equipment are provided “as is” and “as available,” and Rider relies on them at Rider’s own risk
Rider is aware that Rider’s use of any of the Falcon Services, Vehicles, and related equipment involves obvious and not-so-obvious risks, dangers, and hazards that may result in injury or death to Rider or others and damage to property, and that such risks, dangers, and hazards cannot always be predicted or avoided. Risks, dangers, and hazards, include, but are not limited to:
Rider is solely and fully responsible for the safe operation of vehicle at all times. Rider agrees that Vehicles are machines that may malfunction, even if the Vehicle is properly maintained and that such malfunction may cause injury. Rider assumes full and complete responsibility for all related risks, dangers, and hazards.
To the fullest extent permitted by law, this release and hold harmless agreement includes any and all Claims related to or arising from the sole or partial negligence of Falcon, the Released Parties, any Municipality or any other party. Rider hereby expressly waives any claims against the Released Parties, any Municipality or any other party, which Rider does not know or suspect to exist in his or her favor at the time of use of Falcon Services, and expressly waives Rider’s rights under any statutes that purport to preserve Rider’s unknown claims.
The following terms apply with respect to the rental of Falcon Vehicles under the Corporate/Personal Rental Program (“Personal Rentals”). With respect to Personal Rentals, the terms of this Addendum shall take priority over any inconsistent or contradictory terms in the Agreement. All other terms of the Agreement shall apply.
1. General. Under the Personal Rentals program, Falcon may rent a Vehicle to You for Your personal use on an extended basis, such as on a weekly or monthly basis. Except as specified in this Addendum, You are responsible for the rented vehicle during the entire Personal Rentals period, including safeguarding the Vehicle at all times, storing the Vehicle securely overnight and when not in use, and ensuring the Vehicle has adequate charge for Your use. As a Personal Rental, the Vehicle shall not be available for rent by other Riders. In addition, you may not use the Vehicle for commercial purposes without Falcon’s consent.
2. Availability. The Personal Rentals program may only be available in select markets and for select time periods, in Falcon’s discretion. Falcon may suspend or terminate the program at any time.
3. Delivery & Pick-Up. The rented Vehicle will be delivered at a permissible designated location on an available delivery date that You request, subject to availability and weather conditions. For Vehicle pick-up, You must place the Vehicle at a permissible designated location during available pick-up dates in accordance with instructions provided to You. Upon return of the Vehicle, You will also be required to return any provided equipment such as power cords and locks. You shall be responsible for all costs associated with failure to return a Vehicle at the scheduled date and time and in the same condition it was delivered to you (ordinary wear and tear excepted), and for any failure to return all other equipment provided to you.
4. Damage to Vehicles
5. Charging the Vehicle. Notwithstanding Section 1.15, you are responsible for charging the vehicle using a charging cord approved by Falcon to ensure the Vehicle has adequate battery capacity for your intended use. The following provision of Section 1.15 remains in effect:
Rider agrees that he/she is responsible and liable for any misuse, consequences, claims, demands, causes of action, losses, liabilities, property or fire or other damages, injuries, costs, and expenses, penalties, attorney’s fees, judgments, suits, or disbursements of any kind or nature whatsoever related to Rider charging or attempting to charge the Vehicle. By choosing to charge a Vehicle, Rider assumes full and complete responsibility for all related risks, dangers, and hazards, and Rider agrees that Falcon and all other Released Persons (defined below in Section 15) are not responsible for any injury, damage, or cost caused by Rider with respect to any person or property, including the Vehicle itself, directly or indirectly related to the charging of the Vehicle.
6. Fees. Fees for Personal Rentals shall be as specified in the Falcon App and are non-refundable. Fees will be charged beginning on the date the Vehicle is delivered. Fees may continue on a recurring basis until cancelled or otherwise terminated.
7. Maximum Rental Time. Section 2.3 of the Agreement shall not apply to Personal Rentals
8. Lost or Stolen Vehicle. Section 3.2 is hereby replaced with this paragraph: A Vehicle may be deemed lost or stolen if (a) the vehicle is not returned upon the expiration of the Personal Rentals term; or (b) Falcon otherwise has reasonable basis to believe the Vehicle may be lost or stolen. If Falcon deems a Vehicle lost or stolen, Falcon shall have the authority to take any and all actions it deems appropriate, including (without limitation) obtaining restitution and other appropriate compensation and damages and filing a police report with local authorities. Rider agrees to report Vehicle disappearance or theft to Falcon immediately or as soon as possible.